As Conex Global Trade, we place utmost importance on protecting the personal data of all relevant individuals, especially our customers, employees, suppliers, visitors, and business partners, within the scope of the Personal Data Protection Law No. 6698 (KVKK), in our capacity as data controller.

This text has been prepared to inform you about the scope in which your personal data is processed, the methods by which it is collected, the purposes for which it is used, with whom it is shared, and the rights you have.

Data Controller

In accordance with Law No. 6698, your personal data may be processed by Conex Global Trade as the “Data Controller”, within the framework explained below and in compliance with the legislation.

Our Contact Information:
Title:
Conex Global Trade
Address: Yenişehir, Osmanlı Blv. No:1, 34912 Pendik/Istanbul
Phone: +90 530 513 72 86
Email: info@conexglobaltrade.com

Purposes of Processing Your Personal Data

Your personal data is processed by Conex Global Trade for the following purposes, within the scope of personal data processing conditions and purposes specified in Articles 5 and 6 of the KVKK:

  • Management and development of customer relations,
  • Conduct of commercial activities,
  • Provision of services and products, execution of after-sales support processes,
  • Management of financial transactions, invoicing, and payment processes,
  • Management of supplier and business partner relations,
  • Management of human resources processes,
  • Execution of communication activities,
  • Fulfillment of official institution requests,
  • Fulfillment of legal obligations and requirements of legal legislation,
  • Execution of work safety, quality control, and audit activities,
  • Creation of visitor and user records,
  • Execution of marketing, advertising, and campaign activities (subject to the explicit consent of the relevant person),
  • Analysis of website and digital platform usage to improve service quality.

Categories of Personal Data Collected

As Conex Global Trade, we process personal data in the following categories:

  • Identity information (name, surname, Turkish ID number, etc.),
  • Contact information (phone number, email address, address details),
  • Customer transaction information (request, complaint, offer, invoice, order information, etc.),
  • Financial information (IBAN, payment details, bank account number),
  • Legal transaction information,
  • Transaction security data (IP address, session information, log records, etc.),
  • Visual and audio data (camera recordings, photographs, videos),
  • Message contents submitted through the website or forms,
  • Professional experience, education, and resume information (data obtained from personnel or candidates),
  • Marketing data based on explicit consent (cookie data, campaign participation information, etc.).

Methods of Collecting Your Personal Data

Your personal data is collected by Conex Global Trade through:

  • Website, contact forms, and digital platforms,
  • Email and telephone communication,
  • Information transmitted verbally, in writing, or electronically,
  • Contracts and commercial documents,
  • Fair, event, and seminar registrations,
  • Camera systems and security systems,
  • Social media accounts,
  • Third-party business partners and authorized institutions

using automated or non-automated methods.

Transfer of Personal Data

Your collected personal data may be transferred, within the scope of personal data processing conditions specified in Articles 8 and 9 of the KVKK, to:

  • Authorized public institutions and organizations,
  • Financial advisors, legal consultants, external audit firms,
  • Supplier companies and our business partners,
  • Banks and financial institutions,
  • Cloud systems and domestic/international server hosting service providers,
  • Information technology and infrastructure service providers,
  • Abroad with the explicit consent of the relevant parties,

for the purpose of fulfilling legal obligations and ensuring uninterrupted service provision.

Storage Period of Your Personal Data

Your personal data is stored for the period required by the processing purpose, in accordance with current laws and regulations. At the end of this period, your personal data is anonymized, deleted, or destroyed. Our processes are conducted in accordance with the company’s “Data Storage and Destruction Policy”.

Your Rights Under KVKK

Article 11 of the KVKK As a data subject, you have the following rights in accordance with article:

  • To learn whether your personal data is being processed,
  • To request information if it has been processed,
  • To learn the purpose of processing and whether it is used in accordance with its purpose,
  • To know the third parties to whom the data is transferred domestically or abroad,
  • To request correction of incomplete or incorrectly processed data,
  • To request deletion or destruction in accordance with the legislation,
  • To request notification of these operations to third parties to whom the data has been transferred,
  • To object to the occurrence of an adverse result by analyzing the processed data exclusively through automated systems,
  • To claim compensation for damages in case you suffer damage due to unlawful processing of your personal data.

Application Procedure

You can submit your requests regarding your rights listed above to our company in writing or through other methods determined by the Personal Data Protection Board. Your applications will be concluded free of charge as soon as possible and within 30 days at the latest. However, if the transaction requires an additional cost, a fee may be charged according to the tariff determined by the Personal Data Protection Board.

Communication channels through which you can submit your applications:

E-mail: info@conexglobaltrade.com
Mail: Yenişehir, Osmanlı Blv. No:1, 34912 Pendik/İstanbul